New Looks is a hair salon in Toluca Mall that Harry Mason can visit in Silent Hill: Shattered Memories. It is one of two possible paths that Harry can take to continue through the mall, the other being Celebration Time Gift Shop.
The steamed-up mirrors.
Once inside, Harry finds that the employee door is locked. To find the code, he must turn on the hot water in the hair washing sinks; the mirrors above the sinks will steam up, revealing that something has been written on each of them. One mirror has a heart with an arrow through it, another says "I hate my face", and the last reveals the door code.
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