New Looks is a hair salon in Toluca Mall that Harry Mason can visit in Silent Hill: Shattered Memories. It is one of two possible paths that Harry can take to continue through the mall, the other being Celebration Time Gift Shop.


The steamed-up mirrors.

Once inside, Harry finds that the employee door is locked. To find the code, he must turn on the hot water in the hair washing sinks. The mirrors above the sinks will steam up, revealing that something has been written on each of them. One mirror has a heart with an arrow through it, another says "I hate my face", and the last reveals the door code.

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Major Characters
Harry Mason - Cheryl Mason - Dahlia Mason - Dr. Kaufmann - Cybil Bennett - Michelle Valdez
Other Characters
Bar Maid - The Stewarts - Mr. Gordon - Lisa Garland - John - James Sunderland - Mira - Greys
Raw Shock - Larval Stalker
Alchemilla Hospital - Alice Darling Memorial Playground - Annie's Bar - The Balkan - Caldecotte Woods - Cat House - Cine-Real - Clear Picture - Diner 52 - Dixon Bridge Control Tower - Dog House - Golden Leaf Warehouse - Good Ol' Days - Green Lion Pawn Shop - Labyrinth - Lakeside Amusement Park - Levin Street - Lighthouse Clinic - Midwich High School - Nightingale Apartments - Orion Hunting Lodge - The Orpheus - Resort Area - Sewers - Simmons Street - Theresa's - Toluca Lake - Toluca Mall - Wonderland Burger
Echo Photos - Flare - Flashlight - Harry's Phone - Real World - Ice World - Memento - Phone Numbers - Psych Profile - Tookie the Toucan - Manifestation - UFO Ending - Sexuality
Keys - Puzzles - Secrets and Unlockables - Soundtrack