ROB: 'Kay, nooooo idea if this will help at all, but I'm playing through SH3 again and just got to the "happy birthday" caller. These all could just be independent parts of the game, but I'm trying to throw in whatever you may find helpful, considering you've clearly proven you're the master at this puzzle. xD So, when you first enter the second floor and head towards the door that leads to the phone ringing, you can clearly hear a baby crying. This corridor also happens to be the one with the smoky glass that contains Valtiel and the Brookhaven Nurse (for the computer users who can hack out the fog, anyway), if that does anything whatsoever to form a connection with the call, and therefore with Heather's birthday, etc. Also directly across the hall from the happy birthday caller is the "monster in the locker," which most associate with Alessa. Also on the wall you can have Heather examine a white, bloody robe and she says exactly this: "There's a bloodstained white robe hung up on the wall. Does it mean anything?" There's also a sephia picture in there. I know robes are usually associated with ceremonies, so this could just hint towards the ritual of fire Dahlia used on Alessa... The baby crying's pretty obvious, but don't know about Val and the BN... Team Silent could've just decided to simply put that scene there.
HENRY: Ha ha... it's actually pretty funny to say I recognized the "o" with the vertical dash through it via GoW, too. xD And the horizontal line does indeed make the characters appear very deliberate in opposition to accidental. Just if you get a picture I'd try starting a new thread since this one's for this Closer mystery that I'd say we're just about completed with. Perhaps someone could clean up the picture to make the characters more conspicuous, considering I looked at those bad boys for a looong damn time and could only see what maybe three/four were, ha ha.